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Not able to 'see' backup Interface
Posted: Sat Feb 04, 2006 3:18 pm
by Andyman77
Hiya,
I am using S9y 1.0 Beta 1 and backup inferface 0.7.
I was able to see the full interface prior to the offical Beta version upon installing the beta, when I press on the link for backup, the page doesn't completly open.
It appears to always stop at catagory assignement. This happens in all Browsers.
Normal Admin view
incompletly loaded page
Not too sure why this is happening...
Re: Not able to 'see' backup Interface
Posted: Sat Feb 04, 2006 3:25 pm
by garvinhicking
Can you enable your PHP errors and/or inspect your PHP/Apache errorlog? It seems that some fatal error is happening there, which prevents full execution of the page.
Regards,
Garvin
Posted: Sat Feb 04, 2006 3:37 pm
by Andyman77
Hiya Garvin,
oh dear ... I'll have to ask the support guys at my host company... to see if they can see the errors.
I'll get back to you on that... anything that you think could be happening ?
Posted: Sat Feb 04, 2006 6:21 pm
by Andyman77
the support staff at the moment are adament that there are no errors. I have asked for PHP errors, but we'll see if they can provide.
In the mean time. I have noticed something, it doesn't look too serious, but it's something odd about the code layout when I do view source of the admin page.
Code: Select all
<ul class="serendipitySideBarMenu">
<li class="serendipitySideBarMenuHead">Entries</li>
<li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=new">New Entry</a></li>
<li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=editSelect">Edit Entries</a></li>
<li><a href="serendipity_admin.php?serendipity[adminModule]=comments">Comments</a></li>
>>>> <li><a href="serendipity_admin.php?serendipity[adminModule]=category&serendipity[adminAction]=view">Categories</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=downloadmanager">Downloadmanager</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=backup">Backup Interface</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=staticpages">Static Pages</a></li><li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=assigncategories">Category Assignment</a></li> <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=statistics">Statistics</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=poll">Polls</a></li> <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=phoneblogz">Phoneblogz</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=buildcache">Build cached entries</a></li>
</ul>
if you look at the <li> they seem to be well aligned, then when you see the hightlighted line (>>> one) the alignment goes a bit funny.
I'm sure this is nothing as the layout of the code should have no effect... But I have a hunch that it could have something to do with the problem
Below is the code of the error page.
Code: Select all
<ul class="serendipitySideBarMenu">
<li class="serendipitySideBarMenuHead">Entries</li>
<li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=new">New Entry</a></li>
<li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=editSelect">Edit Entries</a></li>
<li><a href="serendipity_admin.php?serendipity[adminModule]=comments">Comments</a></li>
<li><a href="serendipity_admin.php?serendipity[adminModule]=category&serendipity[adminAction]=view">Categories</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=downloadmanager">Downloadmanager</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=backup">Backup Interface</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=staticpages">Static Pages</a></li><li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=assigncategories">Category Assignment</a></li>
hope this helps in some why till I get some errors from my hosting company.
All the best,
Andy
Posted: Sat Feb 04, 2006 10:37 pm
by garvinhicking
Hi!
No, that HTML layout is just the result of some PHP statements that produce additional linebreaks/whitespaces.
In your case, there must be a PHP fata error, so we'll need to wait for the server guys...
Regards,
Garvin
Posted: Sat Feb 04, 2006 11:12 pm
by Andyman77
they don't seem to want to come back with a reply
is there any otherway to get the info required ?
Posted: Sat Feb 04, 2006 11:21 pm
by garvinhicking
Only if you can access your php.ini config
Regards,
Garvin
Posted: Sun Feb 05, 2006 3:23 am
by Andyman77
They looked and looked and couldn't find anything. They mentioned that if I do get any PHP errors, I should have seen them on the browser.
Looks as if we could be stuck a bit ...

Posted: Sun Feb 05, 2006 1:32 pm
by garvinhicking
But a page can't just stall!
To figure this out, I guess I'll need FTP access to your site to do some debugging.
Regards,
Garvin
Posted: Sun Feb 05, 2006 4:08 pm
by Andyman77
I agree with you about the page can't 'just' stop loading. I get No errors from the java console on FF.
what area would you need access to ? which folder ?
I can create an account for specific access.
Regards,
Andy
Posted: Mon Feb 06, 2006 1:18 pm
by garvinhicking
I would need full FTP access to the serendipity folder, plus a serendipity author account. Please mail me the details.
Regards,
Garvin