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Comments not in moderation but not displaying

Posted: Tue Mar 27, 2012 2:55 pm
by Stosh
Hello,

I've noticed this problem since moving my blog to a new hosting provider, but it may have been there and been un-noticed before that.

It shows comments in the admin->comments facility that "seem" to be approved. That is, it displays the "moderate" button, not the "approve" button under the comment, and there is no yellow title-header.

These comments, however, do not show up when you view the entry normally in the blog. That said, when you view the index of entries, the extra comment is counted in the "comments (##)" count. I'll call these rogue comments, because it also displays other comments normally (if they are approved, you will see them displayed).

I have tried manually changing the rogue comments from approved state, to moderated state, and then back to approved, but they still do not display (except in the comments count, as stated).

If I go in and enter a test-comment, it works as expected (shows up when you view the entry).

Again, the definition I'm using for a "rogue" comment is one that is in approved state and gets counted in the comment count, but does not display when the entry is viewed.

Is there any explanation for these rogue comments? I'm sure it has to do with some setting I'm missing. Perhaps it is in the spam filters, but I'm not able to find what it could be.

-s

Re: Comments not in moderation but not displaying

Posted: Tue Mar 27, 2012 3:20 pm
by garvinhicking
Hi!

those might be comments that need approval by the *SENDER* of a comment; this is a setting offered by the anti-spam plugin, that tries to reduce spam because users need to approve those comments by themselve first.

HTH,
GArvin

Re: Comments not in moderation but not displaying

Posted: Tue Mar 27, 2012 3:24 pm
by Stosh
Garvin,

Thanks. Interesting. Can you tell me the name of the setting for that, and how that looks to the SENDER in normal use? I added a test comment without seeing that (unless that is what the captcha is doing?).

-s

Re: Comments not in moderation but not displaying

Posted: Tue Mar 27, 2012 3:33 pm
by garvinhicking
Hi!

You should be able to test it by using a unique mail adresse; if you have a gmail account you can try "stosh+blogtest1@gmail.com" for example.

I don't know the exact name by default; search for "approv" or "confirm" on the settings page...

(If you are logged in, you will not see those extra mechanisms. Test it with a different browser, or by previously logging out)

Regards,
Garvin