Serendipity Forums

I have been running a Serendipity powered blog for about 6 months now and the site stopped loading about a week ago. Coincidentally, my web hosting company was having technical difficulties during this time, so I attributed it to that. They have been back online for two days and my serendipity blog is not back up. I have a movable type blog and a regular web site that IS functioning all part of the same "site", but it is just he serendipity that isn't working. Not sure if its related to the host tech probs or if its something else.

My error is a standard "Page Cannot be Displayed". URL is http://www.dougparent.com/blog/index.php

I went to the PHP file into "edit" mode before I realized nothing in there would make sense to me. Any suggestions? I can download the PHP file if anyone wants to see it - C'mon, you KNOW you want to see it!

Hi!

Did you contact your provider already? He might best know what's wrong here.

Regards,
Garvin

Yes I contacted them first. I opened a trouble ticket and they responded as:

"I would advise you to revise your info.php file for some misconfiguration.Because we do not have any server side problems for the present time and your site is running well form our end."

Now its possible that their tech problems somehow caused a problem with my blog, AND that they do not understand how or why or how to solve the problem. Do you think I should just upgrade? I think Serendipity has a newer version out than what I installed.

Hi!

Your provider can inspect the CGI/Apache/PHP error log, which will reveal the exact error message to you.

I am wondering why they say "is running well from our end". Your site is not running at all, it looks to me as if they didn't even have a look at it.

You could update s9y, but this might not solve your problem. You should first get to know what is happening, which you only can through looking at log files. It might be a PHP Parse error, a database connection error, a firewalling problem, a script timeout, not enough RAM, garbaged Files, ....

Regards,
Garvin

Thanks Garvin, I got back to my provider as you suggested. They fixed it with the following reply:


"Hello,

I'm glad to inform you that problem has been resolved. Now your blog site is fully accessoble."