PLEASE HELP ME my son set up a blog for me when we were doing a world tour in 2006 -sometimes it is difficult for other people to access it but usually we can get it ok - it was ok yesterday but today it seems like it doesnt exist at all I am not very hot on computer jargon so the other entries on here were not much help except to show that you are very helpful. My son is now living in China and has not been in touch since the earthquake ther so he cannot help me All our comments and memories of our trip are on the blog
hope to hear soon Sandra
cant find my blog
We'd love to help you solve this problem.
First we'll need to get some more information.
Can we check out the blog? If you give us its URL, we'll know exactly what you mean by "doesn't exist at all". We might even be able to find some hidden information that could help us figure out what's gone wrong.
Is there any error at all? If we can't check out the blog, we'll need to know if any information was displayed at all. If you got an error code, like 404, that's one thing; if you get a blank page, that's another. If you get a page, even a blank one, use "view source" in your browser to see if Serendipity even tried to tell us anything.
Can you still get to the admin page? If your blog is normally http://somedomain.com/somepath/index.php, your admin page will be at http://somedomain.com/somepath/serendipity_admin.php. We've done our best to make the admin page as robust as possible; even when there are minor problems that affect the blog, the admin page will still display.
Do you know what version of Serendipity you're using? If not, we can usually find out from the admin page.
With that kind of information, we'll be able to figure out the next step to take. Unfortunately, many cases of blog disappearance occur when the web host provider deletes the account -- for whatever reason. If that's the case, your only recourse is to contact them.
Sorry to hear about your son. I hope he's okay.
First we'll need to get some more information.
Can we check out the blog? If you give us its URL, we'll know exactly what you mean by "doesn't exist at all". We might even be able to find some hidden information that could help us figure out what's gone wrong.
Is there any error at all? If we can't check out the blog, we'll need to know if any information was displayed at all. If you got an error code, like 404, that's one thing; if you get a blank page, that's another. If you get a page, even a blank one, use "view source" in your browser to see if Serendipity even tried to tell us anything.
Can you still get to the admin page? If your blog is normally http://somedomain.com/somepath/index.php, your admin page will be at http://somedomain.com/somepath/serendipity_admin.php. We've done our best to make the admin page as robust as possible; even when there are minor problems that affect the blog, the admin page will still display.
Do you know what version of Serendipity you're using? If not, we can usually find out from the admin page.
With that kind of information, we'll be able to figure out the next step to take. Unfortunately, many cases of blog disappearance occur when the web host provider deletes the account -- for whatever reason. If that's the case, your only recourse is to contact them.
Sorry to hear about your son. I hope he's okay.
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sandra ryan
- Posts: 2
- Joined: Thu Aug 07, 2008 6:39 pm
CANT FIND MY BLOG
THANKS FOR YOUR VERY HELPFUL REPLY
HOWEVER IT TURNED OUT MATT MY SON HAD CHANGED HIS SERVER OR SOMETHING, AND WAS OFF LINE FOR A FEW DAYS -WITHOUT TELLING US, AND DID NOT TELL US THIS WOULD MAKE THE BLOG DISAPPEAR FOR A WHILE. HE HAS NOW RESTORED IT AND MADE IT EASIER FOR US AND FRIENDS TO USE
ALSO HE IS FINE AND STILL HELPING WITH THE EARTHQUAKE RECONSTRUCTIONS
BUT ---- I WILL DEFINITELY CONTACT YOU AGAIN WITH ANY PROBLEMS AS IVE NOT FOUND ANYONE ELSE SO HELPFUL!!!
MANY THANKS
SANDRA
HOWEVER IT TURNED OUT MATT MY SON HAD CHANGED HIS SERVER OR SOMETHING, AND WAS OFF LINE FOR A FEW DAYS -WITHOUT TELLING US, AND DID NOT TELL US THIS WOULD MAKE THE BLOG DISAPPEAR FOR A WHILE. HE HAS NOW RESTORED IT AND MADE IT EASIER FOR US AND FRIENDS TO USE
ALSO HE IS FINE AND STILL HELPING WITH THE EARTHQUAKE RECONSTRUCTIONS
BUT ---- I WILL DEFINITELY CONTACT YOU AGAIN WITH ANY PROBLEMS AS IVE NOT FOUND ANYONE ELSE SO HELPFUL!!!
MANY THANKS
SANDRA