Comment issues

[feilkin]

Hi, I'm a current Serendipity user and I've also got a few friends to switch over. So far we've been quite happy, though today I noticed a problem with my friends journal.

For some reason, when you try to add comments they never actually get through. The page says that they're accepted, but in fact they aren't. This isn't due to comment moderation either as it's not implemented on the blog. I've tried to help her out by comparing our settings and they are identical with the exception of different server information. I've also tried disabling some of the spam filter plugins and changing the default comment settings but nothing seems to work.

I'm wondering if this is an issue with permissions on her side or something? The only real difference between her and I are databases, I'm using postgreSQL while she's using MySQL. We're both using the newest CVS snapshot (feb 28, 0.8-alpha13).

Any help or suggestions would be greatly appreciated on both our behalf.

[garvinhicking]

Do you have your two URLs so I can compare the results? At least it should not be a MySQL issue as it's workin on other setups.

Regards,
Garvin

[feilkin]

Sure, but we're both using the same host as well. So I'm pretty puzzled as to what is going on.

http://feilkin.kuiki.net/journal/
Is mine, which works fine as far as comments go.

http://freshlydead.com/blahg/index.php

[garvinhicking]

There is something very wrong with the first URL (feilkin). Look at the HTML sourcecode, it is missing several important HTML header things. It seems your (custom?) template is screwed?!

About the comments of the second URL: Can it be that the person administrating it has installed the 'spamblock' plugin? Which settings does he/she use exactly? To me it looks like anti-spam methods are in effect.

I suggest to either (temporarily) remove the plugin and try again, or to enable logging of the plugin and have a look at the logfile (or log-database)

Regards,
Garvin

[feilkin]

Well, turning off the plugin has revealed no visible change at all. I also previously tried logging to a file and it didn't log anything when a comment was submitted. I manually checked the MySQL database as well, comments aren't even making it that far.

I'm officially lost.

[garvinhicking]

Hm, the only clue I've left is that the person should try if he/she is using the most recent 'default' template file. And you may want to turn off "URL Rewriting" in Serendipipty Configuration, that *may* cause harm to some host setups.

Regards,
Garvin