Statistics upgraded - now actual statistics are m.i.a

[misetic]

HI, Last week I upgraded to the new version of the statistics plug-in and it doesn't work. All the "individual counters" are blank. The just have a " < " in place of where the numbers should be. And also I have plugged "statistics" into the sidebar of the blog and monthly visitors does not show up. Current visitors is there, last entry is there, but monthly visitors does not show up. (I believe this is because the stats plug-in is failing to collect the data properly, hence the " < " in place of all the numbers.)

The old version of statistics worked fine. Can someone show me how to fix this? If not, is it possible to go back to the older version?

Thank you!

[misetic]

Wow. Maybe I have stumped the powers that be. (Pretty cool, huh?)

Maybe I should clarify: I was prompted to upgrade to the new version by my web hosting control panel, aplus.net, not by my serendipity admin page.

Nowhere do i see on the serendipity blog administration a prompt to upgrade the stats plugin. It was only in my aplus.net control panel, where serendipity is offered as an add-on, that this was prompted.

Maybe that helps? Dunno.

[WonkoDSane]

I'm not all that well schooled on the statistics plugin, especially not one that might've been upgraded by your host, but maybe your statistics database entries got clobbered.

Do you have access to PHPMyAdmin or to mysql client?

If so, go and take a look at the serendipity_config tables having to do with the statistics plugin as well as taking a look at serendipity_visitors.

If you enter this at the mysql prompt:

Code: Select all

SELECT * FROM serendipity_config WHERE name LIKE '%statistics%';

And fail to see fifteen or so rows returned that look similar to this:

|serendipity_plugin_statistics:f9fe0e83c21d90d44edbfba34ba49e87/show_currentvisitors | true | 0 |

Then your plugin's config data has been clobbered.

If you enter this at the mysql prompt:

Code: Select all

SELECT * FROM serendipity_visitors;

And get an empty set, then all of your old data is gone.

I'm curious about what might be causing the < to appear instead of a null, a zero, or something.

Like I said, I don't know much about the stats plugin, but that's where I'd look first.