Not able to 'see' backup Interface

[Andyman77]

Hiya,

I am using S9y 1.0 Beta 1 and backup inferface 0.7.
I was able to see the full interface prior to the offical Beta version upon installing the beta, when I press on the link for backup, the page doesn't completly open.
It appears to always stop at catagory assignement. This happens in all Browsers.

Normal Admin view
incompletly loaded page

Not too sure why this is happening...

[garvinhicking]

Can you enable your PHP errors and/or inspect your PHP/Apache errorlog? It seems that some fatal error is happening there, which prevents full execution of the page.

Regards,
Garvin

[Andyman77]

Hiya Garvin,

oh dear ... I'll have to ask the support guys at my host company... to see if they can see the errors.

I'll get back to you on that... anything that you think could be happening ?

[Andyman77]

the support staff at the moment are adament that there are no errors. I have asked for PHP errors, but we'll see if they can provide.

In the mean time. I have noticed something, it doesn't look too serious, but it's something odd about the code layout when I do view source of the admin page.

Code: Select all

 <ul class="serendipitySideBarMenu">
                        <li class="serendipitySideBarMenuHead">Entries</li>
                        <li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=new">New Entry</a></li>
                        <li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=editSelect">Edit Entries</a></li>
                        <li><a href="serendipity_admin.php?serendipity[adminModule]=comments">Comments</a></li>

           >>>>             <li><a href="serendipity_admin.php?serendipity[adminModule]=category&serendipity[adminAction]=view">Categories</a></li>
                                            <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=downloadmanager">Downloadmanager</a></li>
					                    <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=backup">Backup Interface</a></li>
					<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=staticpages">Static Pages</a></li><li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=assigncategories">Category Assignment</a></li>                        <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=statistics">Statistics</a></li>
<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=poll">Polls</a></li>                <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=phoneblogz">Phoneblogz</a></li>

                        <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=buildcache">Build cached entries</a></li>
                    </ul>

if you look at the <li> they seem to be well aligned, then when you see the hightlighted line (>>> one) the alignment goes a bit funny.

I'm sure this is nothing as the layout of the code should have no effect... But I have a hunch that it could have something to do with the problem

Below is the code of the error page.

Code: Select all

<ul class="serendipitySideBarMenu">
                        <li class="serendipitySideBarMenuHead">Entries</li>
                        <li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=new">New Entry</a></li>
                        <li><a href="serendipity_admin.php?serendipity[adminModule]=entries&serendipity[adminAction]=editSelect">Edit Entries</a></li>
                        <li><a href="serendipity_admin.php?serendipity[adminModule]=comments">Comments</a></li>

                        <li><a href="serendipity_admin.php?serendipity[adminModule]=category&serendipity[adminAction]=view">Categories</a></li>
                                            <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=downloadmanager">Downloadmanager</a></li>
					                    <li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=backup">Backup Interface</a></li>
					<li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=staticpages">Static Pages</a></li><li><a href="?serendipity[adminModule]=event_display&serendipity[adminAction]=assigncategories">Category Assignment</a></li>

hope this helps in some why till I get some errors from my hosting company.

All the best,

Andy

[garvinhicking]

Hi!

No, that HTML layout is just the result of some PHP statements that produce additional linebreaks/whitespaces.

In your case, there must be a PHP fata error, so we'll need to wait for the server guys...

Regards,
Garvin

[Andyman77]

they don't seem to want to come back with a reply

is there any otherway to get the info required ?

[garvinhicking]

Only if you can access your php.ini config

Regards,
Garvin

[Andyman77]

They looked and looked and couldn't find anything. They mentioned that if I do get any PHP errors, I should have seen them on the browser.

Looks as if we could be stuck a bit ...

[garvinhicking]

But a page can't just stall!

To figure this out, I guess I'll need FTP access to your site to do some debugging.

Regards,
Garvin

[Andyman77]

I agree with you about the page can't 'just' stop loading. I get No errors from the java console on FF.

what area would you need access to ? which folder ?

I can create an account for specific access.

Regards,

Andy

[garvinhicking]

I would need full FTP access to the serendipity folder, plus a serendipity author account. Please mail me the details.

Regards,
Garvin